30-Day Grunt's Guarantee
At Artillery Tea Co., we aim to provide all of our customers with the highest quality, best-tasting, cleanest tea possible. We are so certain that our products hit all of these marks, that if you do not love the value of our product, you can invoke the 30-Day Grunt's Guarantee - a no-questions-asked full refund if requested within 30 days of receiving your product. Just send us a message at info@artilleryteaco.com and someone will reply to your message within 24 - 48 hours and work out your refund.
Returns
To request a return, please contact us at info@artilleryteaco.com. For returns, the item must be in the original condition with the tamper-evident seal unbroken in order to be eligible.
Late or missing refunds
Refunds may take several days to post in your account. If it has been beyond that timeline, please contact your bank. If you’ve done all of this and you still have not received your refund yet, please contact us at info@artilleryteaco.com.
Damaged goods
We offer a 100% guarantee of delivering your order unblemished. If your order arrives damaged, please send us a message at info@artilleryteaco.com for prompt replacement.
Further Questions
For any questions please contact us at info@artilleryteaco.com or use our Contact Us form.
